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Ecomm & FMCG copywriting services

Copywriting services for ecommerce
& FMCG challenger brands

We help ecommerce and FMCG brands write clearer, more convincing copy across PDPs, landing pages, email flows and retail decks. Sometimes that starts with messaging and strategy, sometimes we just get our head down and write. Either way, we’ll help you do words gooder.

Shopify partner Klaviyo partner

How we’ve helped
brands do their words
gooder

You won’t catch us promising to triple your conversion rate or 10x your bottom line. But when a brand gets clear on what makes them different and rolls it out across their site, emails and launch comms… good things tend to happen. Here are a few results clients have shared after using our copywriting services.

+78%

Client revenue increase after a 4-week messaging, voice and copy sprint.

300+

Number of clients we’ve helped since 2012 with copy, messaging & brand voice.

£19.6M

Revenue increase (£5.6M to £25.2M) in the year after a messaging & copy overhaul.

3.7x

DTC client saw a 378% year-on-year bump after a 4-week copy & messaging sprint.

Copywriting
services designed
for growing brands

Some brands come to us with a messy message and need our help pinning down their messaging and voice. Others are already clear and just want the words done good. Either way, you get two senior copywriters (25+ years between us) who’ll keep things moving, communicate clearly, and (obviously) give you copy that sells.

Quick win:

1 day PDP punch ups

A focused one-day deep-dive into your hero product page, built from customer reviews, objections and competitor research.

We recreate your PDP in Figma then rewrite and restructure it so it sells better, is more convincing, and properly backed with proof. You’ll have a PDP back in 24 hours that’s ready for design and dev to tweak and ship.

Done in a day for £725.

Learn more

On-demand copy

Fractional support

Think of us as your plug-in copy partners — two senior copywriters keeping launches, campaigns, PDPs and email moving in a consistent voice.

You get senior output and oversight (not just copy), quicker turnarounds, and work that stays on-brand across channels. All without hiring or managing another full-time role.

(Plus, our Slack gif game is 10/10.)

5 days a month - £2500.
10 days a month - £5000.

Learn more

“Sales are way up, really helped us nail who we are as a brand.”

“Working with Jack and Joe has been an absolute game-changer for us. Not only are our sales way up, but they really helped us nail who we are as a brand, how we should sound (to customers and in retail decks) and gave us a brand voice & messaging playbook that our whole team have used to make everything we do unified and on-brand.

The whole thing was hugely transformational for us as a brand. Highly recommend.”

MAX REYNOLDS
FOUNDER, BEACHBUM

Beachbum

“We’re about to kick off a DTC glow-up. The copy on our site was inconsistent and our PDPs were a bit all over the place. We knew we could do more to clearly communicate our USPs.

As a small team, we wanted some external support to kick-start a redesign of our hero product PDP. Jack and Joe were mind readers. They quickly spotted the real customer pain points and reshaped the page in a way that was clear, focused and exactly what we’d hoped for.

It’s given us everything we need to brief our developer and designer. I’m very keen to work with Do Words Good again on future projects.”

LINDSAY NEWELL
MARKETING MANAGER, NURSEM

Nursem

“They really understood the Animal ToV and brand straight away, so much so we asked them to create an internal document for circulation. Not only is the copy always great, the turnaround times were really fast and they instantly become part of the team. Highly recommend.”

KAT STANTON
BRAND MANAGER, ANIMAL

Animal

“We've been working on a lot of projects and use AI for copywriting religiously. The work Do Words Good do is just on another level compared to anything we've been able to generate with AI, even using "high performance" prompts. AI can’t get close to the human touch or intelligence they bring to everything they do. So glad I reached out for this project.”

ALEX BAJUREANU
MARKETING MANAGER, DR DENT

Dr Dent

Not sure which
copywriting service is
right for you? Let’s chat.

Don’t worry if you don’t have a perfect brief or a full picture of what you need. If you’ve got a solid product and the brand’s growing, we’re pretty good at spotting the things that are already working and where we can help.

This call is just a chance to say hey, get a feel for each other, and hear what you’re working on next.

If it sounds like we can help, we’ll suggest the simplest way forward. (And if not, we can introduce you to people we know who can help.)

Trusted by brands like…

Beachbum Animal Toast Nursem Dr Dent

How we work
(and why it works)

We’re big believers in the idea that good copy isn’t a magic trick. It’s about being clear about what you sell, why it matters, and what someone needs to see to feel good about buying. That’s why we lean on customer research, real-world data, and a bit of consumer psychology so we’re not guessing and you’re not left hoping the words work.

Start with clarity

Before we write anything, we make sure we’re super clear on who it’s for, what they’re buying, and what needs to happen next. Then we deep dive into customer language, objections, reviews, competitor context… so the copy’s built on the sort that works, not just “that sounds nice”.

One message, everywhere

We land the one big idea your brand wants to be known for, then build the voice + messaging pillars around it (grounded in customer research, objections and behaviour). That way every touchpoint sounds like you — consistent, confident, and easy to recognise.

Work in context

Good copy isn’t written in Google Docs. Whenever possible, we work directly in Figma, Klaviyo or your deck templates. Because copy isn’t just words, it’s order, hierarchy, spacing. Working in context means fewer handoffs, faster sign-off and less design/dev headache.

Handover + rollout

There’s no “here’s a doc, peace out” here. We hand over with clear notes, everything labelled and cross-referenced, and we stay contactable throughout (so your designer/developer can hit us up with any tweaks for spacing, for last-minute ideas).

Two brothers helping brands do words gooder

We help ecommerce and FMCG challenger brands get clearer on what makes them different then roll it out across PDPs, email, landing pages and decks in one consistent voice.

If you’re stuck between big agency proposals and finding a new freelancer for every brief, DWG is the best of both: agency-level work, with direct access to two senior writers who run the work properly.

But we know that choosing an external partner isn’t just about skills or track record or who they’ve worked with before. It’s also are they easy to work with? Are they egomaniacs? Do they say “synergies”?

So we can categorically say this: we have never, ever said synergies.

JACK
BARCLAY

Jack’s a messaging & voice strategist who turns messy customer language into sharp positioning and on-brand copy. He’s obsessed with voice of customer data and creating messaging that makes clients feel like: “oh yeah, we’ve finally nailed this”.

Outside work: he’s all about good coffee, weekend hikes, AF beers, and pretending he’s Carmy from The Bear.

Jack Barclay

JOE
KARAALI-BARCLAY

Joe’s a senior copywriter who got his start as a solo marketer doing everything for an ecomm brand. He loves untangling messy problems, fixing muddled PDPs and tackling “why isn’t this converting?” headaches.

Outside work: he’s all about his Strava stats, craft breweries, Glasto planning, and rewatching Mad Men.

Joe Karaali-Barclay

FAQs

What kind of copywriting do you actually do?

Basically anything your customer might read before, during, or after buying.

Our copywriting services cover everything including website pages, PDPs, email flows + campaigns, landing pages, ads, packaging copy, retail decks, pitch decks, paid social scripts… and the occasional “please can you make this sound like a real human wrote it?” rewrite.

If it touches the customer journey, it’s probably in our wheelhouse. And if it isn’t, we’ll tell you straight up.

Do you do SEO copywriting services too?

Not in the “here’s 40 keywords, now cram them in” sense, no.

But we do write with SEO in mind. We’ll make sure pages are structured properly, headings make sense, and the words people actually search for show up naturally where they belong.

If you’ve already got an SEO strategy (or an SEO person), even better, we’ll work alongside it so you get the rankings and the “this is the brand for me” vibe.

Do you need a full rebrand to work with you?

Nope.

Most brands we work with aren’t “starting again”. They’ve just outgrown their old messaging and their copy needs to catch up with how good the product actually is.

Sometimes that’s a proper messaging refresh. Sometimes it’s fixing one hero PDP. Sometimes it’s just getting your emails sounding like you, not like the default Klaviyo template voice.

How do you figure out what to say without living in our business?

We do a proper deep dive first.

Reviews, support tickets, competitor positioning, your best-performing emails + pages, founder story, objections, product truth, data, margins, the whole shebang.

Then we turn it into messaging you can actually use… not a 47-slide deck everyone says is “interesting” and never opens again.

Can you work with our designer and developer?

Yep!

Copy doesn’t live in a vacuum. Layout, hierarchy, imagery and UX all change how your words land. So wherever possible, we’ll write in-context in Figma, Klaviyo, your CMS, your deck templates… whatever you’re using.

And we’re happy to jump on a handover call, QA the build, and tweak things so it ships properly.

What do we get at the end? Like, what are the deliverables?

Depends on what we’re doing together but you’ll always get something you can actually ship.

PDP Punch Up: a finished PDP rewrite (usually in Figma) your team can implement fast.

Sprint: clearer messaging + voice direction, plus upgraded copy across the pages/channels we agree upfront.

Fractional: ongoing delivery, ongoing improvements, and two senior copywriters who stay close to the brand and keep things moving month after month.

How much do your copywriting services cost?

We keep pricing simple and you can see our prices above. But before we agree anything, we'll jump on a call to work out what copywriting services you need.

The call is where we work out whether it’s a one-day Punch Up, a short sprint, or ongoing support.

After that, we’ll send a clear plan with timeline + costs. No proposal theatre. No “we’ll circle back with options”. Just costs so you can work out if it works for your budget.

Will we still sound like us, or will you make us sound like “copywriter-y” brands?

You’ll still sound like you. Just clearer, sharper, and more consistent.

Our whole thing is pulling out what’s already working for your brand, then making it feel cohesive across every touchpoint.

If you’re playful, we keep it playful. If you’re premium, we keep it premium. If you’re direct and no-nonsense, we won’t suddenly start writing like a wellness candle company.

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